PRIVACY POLICY
This Privacy Policy describes how hellfirecreative.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@hellfirecreative.com or by mail using the details provided below:
HELLFIRE CREATIVE LIMITED, 28 Farriers Way, Southend on Sea, Essex, SS2 5RY.
Collecting Personal Information
When you visit the Site, we collect certain information about your device and your interaction with the Site. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
Disclosure for a business purpose: shared with our processor Squarespace.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites you view, search terms, and how you interact with the Site.
Customer support information
Purpose of collection: to communicate with you and when in line with the preferences you have shared with us, provide you with information relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Squarespace.
Personal Information collected: name, email address and phone number.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:
We use Squarespace to power our online store. You can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy
We may share your Personal Information to comply with applicable laws and regulations, to respond to a search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Using Personal Information
We use your personal Information to provide our services to you, which includes contacting you after you have made a contact request using our online forms.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/]